Some Yahoo Small Business customers are experiencing issues setting up forwarding

We're aware that some customers are unable to verify email while setting up forwarding. Our engineers are working on a fix to restore functionality as soon as possible. We apologize for the inconvenience. Please go to our Status Page for the latest updates.

Problems attaching or downloading files in Yahoo Mail

Having difficulty attaching or downloading files in Yahoo Mail? Here are some things that can help.

Problems attaching files to a message

  • The file name contains special characters (for example: #, $, /).
    - Rename the file without special characters, save it, and try again.
  • Try our browser troubleshooting steps if renaming the file doesn't help.

Problems downloading files you received

Encrypted files are not supported

  • Yahoo Mail does not accept attachments that have been encrypted, or coded to prevent unauthorized access.
    - Check with the sender to verify the file wasn't encrypted.

Can't find the downloaded file

  • Check your browser settings to determine where downloaded files are saved.
    - Consult your browser's help pages for additional assistance, as these settings vary.

  Need more info? Read about attachments in Yahoo Mail.


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