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  Some Yahoo Mail users are experiencing issues.

Our engineers are working on a fix to restore functionality as soon as possible. We apologize for the inconvenience.

Set your browser to accept cookies

A cookie is a small piece of information stored by your browser to help identify you. Many Yahoo products use cookies to keep you signed in as you move from page to page, among other things. If your browser is set to reject all cookies automatically, you won't be able to sign in to some Yahoo products. Instead, you may see an error message. If your browser is set to not accept cookies, you should change it to accept (or "enable") cookies.

Microsoft Internet Explorer

IE 11.0 for Windows

Operating systems:
- Microsoft Windows Vista and 7

  1. Select Tools | Internet Options.
  2. Select the Privacy tab.
  3. Ensure that the security level is set to Medium or Medium-Low.
  4. Click OK.
  5. Close and restart your browser.

Mozilla Firefox

Firefox 29.0 and newer

Operating systems:
- PC:  Windows Vista, and 7
- Mac: OS X 10.5, 10.6, and 10.7

  1. Choose the menu option for your computer:
    - PC: Select Tools | Options.
    - Mac: Select Firefox | Options.
  2. Select Privacy.
  3. Under "History," make sure the "Firefox will:" option is set to Remember history.
  4. Click OK.
  5. Close and restart your browser.

Apple Safari

Safari 5.0 and newer

Operating systems:
- PC Safari 5: Windows XP, Vista, and 7
- Mac Safari 5: Mac OS X 10.6 and 10.7

  1. Choose the menu option for your computer:
    - PC: Select Tools (Safari settings icon gear icon) | Preferences.
    - Mac: Select Safari (Safari settings icon gear icon) | Preferences
  2. Select the Privacy tab.
  3. Select the "Block cookies" option, Never.
  4. Close the "Preferences" window.
  5. Close and restart your browser.

Google Chrome

Chrome 35.0 and newer

Operating systems:
- Windows XP, Vista, and 7
- Mac OS X 10.5, 10.6, and 10.7

  1. Select Tools Three horizontal lines | Settings.
    - The "Settings" page displays.
  2. Click Show advanced settings...
  3. Under "Privacy," select Content settings.
    - The "Content Settings" window displays.
  4. Under "Cookies," select Allow local data to be set.
  5. Click Done.
  6. Close and restart your browser.

  Need more help? If you're running a browser other than those listed above, or need additional information about enabling cookies in the browsers listed here, refer to your browser's help file.

 

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