Set your browser to accept cookies

If you're unable to stay signed in to Yahoo, check that your browser is set to accept cookies. A cookie is a small piece of information stored by your browser to help identify you. Many Yahoo products use cookies to keep you signed in as you move from page to page, among other things. If your browser is set to reject all cookies automatically, you won't be able to sign in to some Yahoo products. Instead, you may see an error message.

Steps for supported browsers


Verified for version 38
  1. Click the Tools icon Three horizontal lines | Select Options.
  2. Click Privacy.
  3. Under "History," set the "Firefox will:" dropdown to Remember history.
  4. If prompted, click OK.
  5. Restart Firefox.

Internet Explorer

Verified for version 11
  1. Click Tools | select Internet Options.
  2. Select the Privacy tab.
  3. Set the security level to Medium.
    - Note: You can click Advanced to customize your privacy preferences.
  4. Click OK.
  5. Restart Internet Explorer.


Verified for Version 7
  1. Click Safari Safari settings icon | select Preferences
  2. Select the Privacy tab.
  3. Select the "Block cookies" option, Never.
  4. Close the "Preferences" window.
  5. Restart Safari.


Verified for version 43
  1. Click Customize Chrome Three horizontal lines | select Settings.
    - The "Settings" page displays.
  2. Click Show advanced settings...
  3. Under "Privacy," click Content settings.
    - The "Content Settings" window displays.
  4. Under "Cookies," select Allow local data to be set.
  5. Click Done.
  6. Restart Chrome.

 Still having trouble? - Check out our guide to fixing browser related problems with Yahoo pages.


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