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Delete or send emails stuck in the outbox in the Yahoo Mail app

The Outbox is a temporary folder that holds your outgoing emails if there are any issues sending the message until they can be sent. Delete the email or try to fix the issue causing the email not to be send.

Delete an email in the Outbox

Go to the Outbox any time there's a pending email in it. Any other time, the Outbox is hidden.

  1. Tap Inbox.
  2. Tap Outbox.
  3. Tap on the email to open it.
  4. Tap the Delete icon Image of the Trash icon..

Fix the root cause of the sending issue

Yahoo Mail can't connect to the internet

This happens if you have a weak or no internet connection, or your device settings are blocking Yahoo Mail from accessing the internet.

  • Test your web browser to see if you have internet access.
  • If you do, check your device's help site for info on unblocking an app's internet access.

Something is wrong with the app's settings or install files

If something has corrupted the app, uninstall it and reinstall it to fix the issue.

There's something wrong on our end

If you're still unable to send after confirming the app has internet access and its been uninstalled and reinstalled, then there may be an issue on our end. Submit a log file for further investigation.