How can I make sure the customer's credit card is valid?

You can enable Risk Tools and set rules to reject, flag, or accept orders with invalid AVS and CVV responses. Learn more in our "Overview of Risk Tools" help article.

If you are uncertain whether an order is genuine, you can contact your merchant account provider who can provide contact information for you to call the issuing credit card bank who can then verify the card information before you process the order.

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