Some Yahoo Small Business customers are experiencing issues setting up forwarding

We're aware that some customers are unable to verify email while setting up forwarding. Our engineers are working on a fix to restore functionality as soon as possible. We apologize for the inconvenience. Please go to our Status Page for the latest updates.

Switch between basic and full-featured Yahoo Mail

Yahoo Mail offers two versions - basic and full-featured. Here's how to switch between them.

Switching to full-featured Yahoo Mail

If you're using the "Basic" version of Yahoo Mail:

  1. Click Switch to the newest Yahoo Mail in the upper-right corner.
  2. Clear your browser's cache and cookies.
  3. Restart your Web browser.
  4. Return to Yahoo Mail.

Switching to basic mail

In the "Full-featured" version of Yahoo Mail:

  1. Mouse over the Settings menu icon Small gear icon | select Settings.
    - If you're using a screenreader, you'll want to select the Settings menu icon Small gear icon in the top right corner, then click Settings from the drop-down list.
  2. Click Viewing email on the left.
  3. Next to "Mail version," select Basic.
    Yahoo Mail Basic Mail option radio button selected
  4. Click Save.

 Learn more:

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