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Clear cache and cookies on mobile browsers

Clearing your cache and cookies fixes a variety of issues that can occur with web pages.

Safari for iOS

  1. Launch the iOS Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data.

Chrome for iOS

  1. Launch the Chrome app.
  2. Tap the Menu icon 3 lines | tap Settings.
  3. Tap Privacy.
  4. Tap Clear Cache and Clear Cookies, Site Data.

Chrome for Android

  1. Launch the Chrome app.
  2. Press or hold the device's Menu button | tap Settings.
  3. Tap Privacy.
  4. Tap Clear Browsing Data.
  5. Check Clear the cache and Clear cookies, site data, then tap Clear.

Native Android browser

  1. Open your Browser.
  2. Tap the Menu button | Settings.
  3. Tap Privacy & security.
  4. Tap Clear cache and Clear all cookie data.
  5. Tap OK to proceed.

IE for Windows phones

  1. Open your Internet Explorer.
  2. Tap the ellipsis (...) at the bottom-right.
  3. Scroll down and tap Settings.
  4. Scroll down and tap Delete history.
  5. Tap Delete to confirm.

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