Managing Mail Sub Accounts

Adding Sub Accounts Accessing a Sub Account’s Mail Deleting Sub Accounts

Accessing a Sub Account’s Mail

Each sub account that you create has its own mailbox (including permanent folders), BT Yahoo! Contacts, and spam protection settings. The only way to access a sub account’s mail is to sign in using the account’s BT Username and password.

Tip: It is not possible to access mail in a BT Yahoo! sub account by popping the mail into another Yahoo! account.


Here’s How

  1. Go to the BT Yahoo! Mail page in a browser.

  2. If you are signed in to an account other than the one whose mail you want to check, sign out by clicking the Sign Out link near the top of the page.

  3. To sign in to the sub account, type the account’s user name and password, then click the Sign In button.

    Type the sub account’s BT email address and password, then click the Sign In button.

  4. The email page for the sub account now appears in the browser.


What’s Next

You can delete sub accounts when they are no longer needed.

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Words to Know

  • BT Username: the name--in the form of or which a person is known to the BT Yahoo! network.
  • BT Yahoo! Contacts: your online address book with a listing of people and their personal information.
  • Permanent folder: a mail folder that is automatically created in a BT Yahoo! Mail account and can’t be deleted.
  • Sub account: an account linked to the primary account, typically for another member of the household.