Using PC-to-PC Calling
| Placing a PC-to-PC Call | Receiving a PC-to-PC Call | Placing a Call on Hold |
Placing a Call on Hold
When you’re on a PC-to-PC call, either you or your contact can place the call on hold. While the call is on hold, the connection is maintained, but you and your contact can’t hear each other. Putting a call on hold allows you to place another call or to answer a call from someone else. You can leave a call on hold indefinitely or until the other person hangs up.
Tip: Messenger automatically places your current caller on hold when you accept another call. You can have an unlimited number of calls on hold at the same time.
Here’s How
In the IM window, click the Hold button.
A message informs you that the call is on hold, and the Hold button changes to a Resume button.
When you’re ready to resume the call, click the Resume button.
What’s Next
If the person you’re talking with puts you on hold, the IM window changes to show your "on hold" status and a notification appears in the conversation pane.
After someone puts you on hold, you have several options:
- You can wait for the other person to resume the call, which returns the call display to normal.
- You can terminate the call by clicking the End Call button.
- You can put the other person on hold by clicking the Hold button.
Your Hold button changes to a Resume button and a "reciprocal hold" message appears in the conversation window.
To continue the call, you must click the Resume button to release your hold before the other person can also resume the conversation.
Words to Know
- Contact: a person with whom you interact; someone to whom you might want to send an email or instant message.
- On hold: when the connection during a phone call is maintained, but the person on the other end cannot hear anything on your end.
- PC-to-PC calling: the ability to call another person’s computer from your computer; similar to placing a phone call. Both you and the person you are calling must have a Yahoo! ID and be logged into Yahoo! Messenger.