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Placing and Receiving Calls

Premium Voice Feature  This is a premium Yahoo! Messenger feature.
Placing a CallGuidance for Domestic and International CallsReceiving a CallPlacing a Call on HoldForwarding Incoming Calls

Forwarding Incoming Calls

Don’t you hate missing phone calls? Your caller can leave a message, but sometimes you really don’t want to miss that special call. And, you don’t have to. If you have a Phone Out account, you can forward all of your incoming Messenger calls—PC-to-PC and Phone In—to a traditional phone or a mobile phone.

Note: Forwarded calls are deducted from your Phone Out account at the standard rates.

 

Here’s How

  1. In the Messenger window, click the Yahoo! Voice button below your name, then select Call Forwarding > Add a Number.

    Click the Yahoo! Voice button, then select Call Forwarding > Add a Number.

    The Call Forward Number window opens.

  2. Type the number of the phone to which you want to forward your calls, then click the OK button.

    Type a phone number, then click the OK button.

    The number you typed now appears selected in the Yahoo! Voice menu.

    The number you typed appears in the Yahoo! Voice menu.

  3. You can add additional numbers to your forwarded calls list, then you can choose the number to which you want to forward your calls.

    After setting up call forwarding, the phone icon in the button includes an arrow (Call forwarding is on). This reminds you that you’re forwarding your Messenger calls.

    By the way: You can forward calls while signed into Messenger. As long as you see the forwarded calls icon, all incoming calls to your PC will go to the phone of your choice.

 

What’s Next: Turning Off Call Forwarding

You can turn call forwarding off by clicking the Yahoo! Voice button, and then selecting Call Forwarding > Disabled.

Click the Yahoo! Voice button, then select Call Forwarding > Disabled.

 

Help Topics

 
 

Words to Know

  • PC-to-PC calling: the ability to call another person’s computer from your computer; similar to placing a phone call. Both you and the person you are calling must have a Yahoo! ID and be logged into Yahoo! Messenger.
  • Yahoo! Phone In: a premium, subscription-based service of Yahoo! Voice that attaches a phone number to your Yahoo! ID so that you can receive phone calls to your computer through Messenger.
  • Yahoo! Phone Out: a pre-paid Yahoo! Voice account that allows you to make calls using Messenger from your computer to any regular phone or mobile phone in over 30 countries.