Placing and Receiving Calls
| Placing a Call | Guidance for Domestic and International Calls | Receiving a Call | Placing a Call on Hold | Forwarding Incoming Calls |
Placing a Call on Hold
Putting a call on hold allows you to place another call or to answer a call from someone else. You can leave a call on hold indefinitely or until the other person hangs up.
Tip: Messenger automatically places your current caller on hold when you accept another call. You can have an unlimited number of calls on hold at the same time.
Here’s How
In the call area, click the Hold button.
A message informs you that the call is on hold, and the Hold button changes to a Resume button.
When you’re ready to resume the call, click the Resume button.
What’s Next
If the person you’re talking with puts you on hold, the call window changes to show your "on hold" status.
After someone puts you on hold, you have several options:
- You can wait for the other person to resume the call, which returns the call display to normal.
- You can terminate the call by clicking the End Call button.
- You can put the other person on hold by clicking the Hold button.
Your Hold button changes to a Resume button. To continue the call, you must click the Resume button to release your hold before the other person can also resume the conversation.