FAQs
Community
Contact Us
Go Back to Yahoo! Shopping
Search Help:
Enter keywords to search help.
Yahoo! Shopping
>
Yahoo! Shopping Help
>
Ratings
Merchant Ratings and Reviews
What are merchant ratings and reviews?
What does a merchant rating look like?
How is the “Average Merchant Rating” calculated?
What does the number of ratings indicate?
Is every merchant rated?
What does the “Buyer Protection” icon mean?
What does “Not Yet Rated” mean?
What does it mean if a review is from a “post transaction survey?”
How do I submit a merchant rating and review?
Can I submit more than one review for a merchant?
What are the guidelines for writing a review?
Can I include links or other HTML in my review?
Why isn’t my review showing up?
How often are merchant ratings and reviews updated?
How do I report an abusive, off-topic, or otherwise objectionable review that I think should be taken down?
Can I edit or delete my review?
How do I report merchant abuse on Yahoo! Shopping?
Couldn't Find What You Were Looking For?
Ask
another question
Tips
on how to ask questions
Yahoo! Help Central
Top Questions
How do I contact a merchant for customer service?
What is the Buyer Protection Program?
Can I save my billing and shipping information?
What are merchant ratings and reviews?
Is Yahoo! Shopping secure?
Related Links
Sign-in and Registration Help
Marketing Preferences Help
Account Security
Privacy Policy
Make Yahoo! Your Home Page