Receiving and Responding to Email Messages

Reading a Message Replying to a Message Forwarding a Message Working With Shortcuts Deleting a Message Filtering Your Folder View

Replying to a Message

Often, after reading an email message, you want to reply to the sender or to everyone who got the message. att.net Mail gives you two ways to reply:

  • Reply lets you respond to the sender only.

  • Reply All lets you respond to the sender and everyone else who received the message. This includes all email addresses listed in the To box and the Cc box, except your own email address.

Tip: Be sure you select the appropriate reply option. You can’t stop the delivery of a message once you click the Send button.

 

Here’s How

  1. Open the email message. (Remind me how.)

  2. Click the arrow The Reply arrow  on the Reply button, then select Reply to reply to the sender only or Reply All to reply to all recipients of the email message.

    Click the arrow on the Reply button, then select Reply or Reply All.

    Tip: To reply to the sender only, you can also click the Reply button and not the arrow.

    Click the Reply button to reply to the sender only.

    The Compose page opens and automatically fills in the address boxes with the email addresses of the recipients from the original message, the Subject box with the subject from the original message preceded by "Re" (which means "regarding" or "in regards to"), and the text box with the text from the original message.

    Tip: When you compose a reply, you can add or remove email addresses from the address boxes or change the subject. Generally, it's a good idea to leave the subject the same, so the recipients recognize it when they receive your reply.

  3. Type your reply in the text box under the formatting tools.

    Type your reply in the text box.Enlarge

    Tip: You can’t block att.net Mail from including the text of the original message in your reply. However, because all of the text, including the original text, is editable, you can type your reply anywhere in the text box. You can even delete some or all of the original message. If you type your reply within the original message, it's a good idea to highlight your response by using a different color or font from the original text. That way the recipients can tell the difference between the original text and your reply. (Rich text must be on—as it is by default—to add color to your text.)

    You can type your reply anywhere in the text box.

  4. Click the Send button when you’re ready to send your email message.

    Click the Send button.

    att.net Mail displays a confirmation window letting your know that your reply was sent to the addresses listed in the address boxes.

 

What’s Next: Here’s What You Can Do on the Confirmation Page

  • Add your recipient’s email address to your Yahoo! Contacts if it isn’t already there. The Composing and Sending Email Messages tutorial tells you more about this.

  • Return to the mail folder containing the original message by clicking the folder name just under the Original Message label.

    Click the folder name to return to the folder view.

  • Move the original message from its current folder to a different folder by selecting the folder from the pull-down list, then clicking the OK button.

    Move the original message to a different folder.

  • Move the original message to your Trash folder by clicking the Delete Message link.

  • View the previous message by clicking the Previous link.

  • Return to the original message by clicking the Back to Message link.

  • View the next message by clicking the Next link


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Words to Know

  • Compose page: the page in att.net Mail where you address, write, and send email messages.
  • Email address: A contact’s address that identifies an electronic location where email can be sent. An email address includes the contact’s email name followed by the "@" followed by the contact’s email domain, such as "person@domain.com".
  • Folder: a container that holds individual elements specific to the context; for example, email messages in att.net Mail.
  • Reply: to respond to an email message you received.
  • Trash folder: the folder into which att.net Mail moves all deleted email messages.