Managing Mail Sub Accounts

Adding Sub Accounts Accessing a Sub Account's Mail Suspending Sub Accounts

Adding Sub Accounts

AT&T Mail allows you, as a primary member, to add up to ten sub accounts (also known as member accounts) to your primary account. Each sub account is a fully functional, stand-alone Member ID, with its own AT&T Mail mailbox.

There are two main reasons for creating sub accounts:

  • To provide separate email accounts for all members of your household.

  • To allow each member of your household to have his or her own AT&T Home Page.

  • To protect your "real" AT&T Mail address by using an alternate mail account for some email transactions. (AddressGuard is probably a better solution for this use. See the Using Multiple AT&T Email Addresses tutorial for information about AddressGuard.)

 

Here's How

  1. Make sure that you are signed in to Yahoo! as the primary account holder. Only the primary member can create sub accounts.

  2. Click the Account Info or Member Center link, which is located at the top of most Yahoo! pages, such as the AT&T Mail page.

    Click the Account Info link.

  3. Click the Manage Sub Accounts quick link.

    Note: Only primary members have the Manage Sub Accounts link. If you are signed in using a sub account, you won't have this option.

    Click the Manage Sub Accounts quick link.

    The My Account & Billing page opens.

  4. In the Sub Accounts section of the My Account & Billing page, click the Create New Sub Account button.

    Click the Create New Sub Account button.

    The Sub Account Creation page appears.

    Tip: You may see an initial screen asking you to verify your Member ID and password.

  5. Type a new Member ID and password for the sub account that you're creating, along with other required information about the person associated with the new account.

    Provide a new Member ID and password for the account you're creating.

  6. At the bottom of the Sub Account Creation page, you are asked to accept the Terms of Service and Privacy Policies for the new account. Select the check box in front of the Terms of Service, then click the Create Sub Account button.

  7. Click the Create Sub Account button.

    Click the Create Sub Account button

    The next screen confirms the creation of the new account and offers you several options for continuing:

    Choose an option to continue.Enlarge

    • Sign in as this Sub Account
    • Return to My Account & Billing
    • Set up Parental Controls for this Sub Account
    • Create Another Sub Account

  8. To access the new sub account's mail, click the Sign in as this Sub Account button.

 

What's Next

Each sub account that you create has most of the same AT&T Mail features as the primary member's account, including an inbox, Yahoo! Contacts, and calendar that are accessible from any web-connected computer.

Learn how to access a sub account's mail.

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Words to Know

  • AddressGuard: a feature of AT&T Mail that allows you to create and use disposable email addresses.
  • Member account: an account linked to the primary account, typically for another member of the household; same as "sub account".
  • Member ID: the name by which a person is known to the Yahoo! network.
  • Primary account: the person who has financial responsibility for a household's AT&T account; same as "primary member".
  • Primary member: the person (an adult) who has financial responsibility for a household's AT&T Internet Access account; same as "primary account".
  • Sub account: an account linked to the primary account, typically for another member of the household; same as "member account".
  • Yahoo! Contacts: a listing of people and their email addresses associated with each AT&T Mail account; also known as Address Book.