Managing Your Mailbox

Tips for selecting multiple messages:

To select multiple consecutive messages, select the first message in the series, hold down the Shift key and select the last message in the series.

To select multiple messages that aren’t consecutive, hold down the Ctrl key (Windows) or the Apple key (Mac) and select individual messages,

To select all messages in a folder, click the box at the top of the column of check boxes.

Here’s How

To move messages using drag-and-drop:

1. Open the folder with the emails you want to move. (Remind me how.)

2. Click the check box in front of each message that you want to move to select it (or select multiple messages as described above).

   

3. Drag the selected message or messages to the target folder.

   As you drag the messages, indicates that you can’t drop them at the location of the cursor. For example, you can’t drop a message into the folder where it is currently stored or onto the reading pane.

   

   When your dragging has reached a folder, indicates that you can drop the messages there.

   

4. Release the mouse button to drop the messages.

   The messages go into the target folder.

5. To see the messages you moved, click the name of the folder they went into.

   

   The relocated messages appear on the folder’s message list.

   

To move messages using the Move menu:

1. Open the folder containing the emails you want to move.

2. Click the check box in front of each message that you want to move to select it, or select multiple messages as described above.

3. From the Move menu in the folder’s toolbar, select the name of the destination folder.

   

   The messages move into the folder you selected.

Back:
Creating Folders

Take Me to AT&T Mail

Next:
Sorting Messages

What’s Next

There are some restrictions on moving messages into and out of the permanent folders.

• Drafts—You can’t move messages in or out of the Drafts folder. To save a message that you’re composing in this folder, click the Save Draft button. To remove a message from the Drafts folder, either send it or delete it.  
• Sent—You can’t transfer messages out of the Sent folder, but you can transfer messages into this folder. Once you move a message out of the Sent folder, you can’t move it back in.  
• Trash—To move a message into the Trash folder, delete the message or drag it to the Trash. If you delete a message by mistake, you can move it from of the Trash folder into another folder. To permanently remove all messages in the Trash folder, empty the trash.
• Spam—Although you can move a message into the Spam folder by dragging, the preferred way to get it there is to mark it as spam. This not only gets the message out of your Inbox, but it also helps train Spamguard to recognize the junk email.