Accessing (Popping) Non-att.net Mail

Sending Messages

To set up att.net Mail to send email so that it appears to come from a non-Yahoo! mail account, you just need to provide a sender’s name and "reply-to" address, which att.net Mail uses this email address to send messages so they appear to come from your external email account.

Retrieving Email

To set up att.net Mail to access (receive) email from a non-Yahoo! mail account, you also need the following information about the external account:

• Your username: This is different from your email address. Typically it is the text in your email address before the @ symbol.
• Your password: The password is whatever you use to access your non-Yahoo! email account. It is not necessarily the same as your Yahoo! password.
• The POP mail server name.
• The POP mail server port: You only need this information if the port number is something other than 110.

The AT&T technical support team doesn’t know (and can’t provide you with) information about your non-Yahoo! email accounts. Sorry. Contact your Internet service provider or network administrator if you need help gathering this information.

Tip: You can’t use att.net Mail to retrieve messages from a web-based email account, such as Hotmail, or from another att.net Mail account that hasn’t been set up for POP access. See the Accessing att.net Mail tutorial for more information on setting up POP access for att.net Mail accounts.

Here’s How

To start adding an account:

1. In a browser, go to your att.net Mail page.

2. Select More Options from the Options menu.

   

   The General options page appears.

3. On the left side of the mail options page, select the Accounts option.

   

   The Accounts page appears, displaying information about your att.net Mail account(s).

4. Click the Add Account button to begin adding one of your other mail accounts to att.net Mail.

   

   A page opens where you can enter information about the external account.

To set up the account to send email from att.net Mail:

1. In the Sending Mail section of the page, enter a name for the new account (for example, Work or School).

   

2. Next enter a "From" name and the email address of the non-Yahoo! email account.

   

3. When someone replies to a message that you send from the non-Yahoo! account, the reply automatically goes back to the email address associated with the account. If you want, you can specify a different default reply-to address, such as your att.net Mail address, for responses to be sent to.

   • Click the Change reply-to address link next to the Email address.

     

     A Reply-to address box opens

   • Enter the reply-to address you want to use instead of the account’s email address.

     

4. If you plan to use att.net Mail only to send messages from this account (not to retrieve messages as well), you’re done. Click the Save Changes button to finish adding the new account.

   

   The Verify Email Address window opens. You must verify that you are the owner of the non-Yahoo! account before you can send email from it. See below for more on how to verify the account.

To set up the account so att.net Mail can retrieve email from it:

1. If you also want att.net Mail to retrieve email messages from the external account, you need to provide the information in the Receiving Mail section.

   

   • Deliver incoming message to—the att.net Mail folder where messages from this account should be delivered. Inbox is the default.

   • Username—the user ID you use to access your other mail account. Typically this is the part of your email address before the @ symbol.

   • Password—the password you use to access your other mail account.

   • Server—the remote mail server where your external account, including that account’s email messages, is stored.

   Tip: If you skip this section and decide later to have att.net Mail retrieve messages from this account, you can edit the account and add the necessary information.

2. To review or change the advanced settings for retrieving mail, click the Show advanced options link:

   

   The advanced settings include:

   

   • Use Filters—specifies whether att.net Mail should use any filters that you’ve defined when it retrieves non-Yahoo! messages. Ignoring your filters is the default. 
   • Override default POP port—the default POP port for the POP mail server is 110. You only need to specify a port number if your server uses a different port.
   • Retrieve new messages only—specifies whether att.net Mail retrieves only the new messages in your external mail account (this is the default) or all messages, including those you’ve already read.
   • Leave mail on POP server—specifies whether the messages retrieved to your att.net Mail account remain in your external mail account (this is the default) or are deleted from the external mail server.

3. Click the Save Changes button to finish adding the new account.

   

   The Verify Email Address window opens. You must verify that you are the owner of the non-Yahoo! account before you can retrieve email from it. See below for more on how to verify the account.

To verify that you own the external mail account:

The final step in setting up an external account for use in att.net Mail is to verify that you are, in fact, the account’s owner.

1. In the Verify Email Address window, Step 1, click the blue Send Code link.

   

   att.net Mail sends a message containing the verification code to the email address shown in the window (that is, the address associated with the non-Yahoo! account).

2. To complete the verification process immediately:

   • Go to your non-Yahoo! email account and look for a message from Yahoo! Member Services.

   • Note the confirmation code in the message.

   • Enter the confirmation code in the box in Step 3 of the Verify Email Address window, then click the Done button.

     

     att.net Mail confirms that you’ve successfully verified the account.

     

   Tip: You can also follow the instructions in the email message to complete the process.

3. If you prefer to complete the verification process at a later time:

   • Click the Verify Later button.

     

     att.net Mail confirms that your new account has been saved, but still needs to be verified.

     

     The account appears in the list of accounts as "Verification pending" until you complete the verification process.

     

   • At a convenient time, check your external mail for a message from Yahoo! Member Services.

   • Follow the instructions in the email message to complete the verification process.

 

Take Me to att.net Mail

Next:
Sending Mail Using a Non-Yahoo! Address

What’s Next

When your non-Yahoo! mail account has been successfully added, it appears on the Mail Accounts page.

att.net Mail can store settings for up to 10 different mail accounts. You can edit an external account to view or change most of its settings.