When I go to my web address, I see a "Page Not Available" error. What does this mean?
If you see a"Page Not Available" message when visiting your site, you may need to create an index page.
By default, the page you'll see when you visit your web address is the one with the file name "index.html." If you don't have an index.html file, our servers will look for a file named "index.htm." If your web site does not contain either of these files, visitors will see an error if they try to visit your web address.
When you signed up for your Web Hosting or Merchant Solutions plan, we created an index.html file for you. Your visitors see this default "Under Construction" page when they go to your domain until you replace it. This file can be replaced with a page you create using one of our site building tools, such as SiteBuilder, or your own site building software. If you delete your index.html file and do not replace it, an error message will be displayed to anyone visiting your web address.
If you've already created a home page but are not seeing this page at your web address, you may need to rename your home page file: For example, if you named your home page "home.html," you should change its name to "index.html."
With a third-party tool such as Dreamweaver, you can use your own software to rename the file, then reupload your file to replace the default "Under Construction" page we provided.
If you created your site using SiteBuilder, you can rename your home page in the Site Contents pane. Learn how.
If you used another tool to create your page, you can rename the file in File Manager. (If File Manager will not let you rename the page you selected, you may need to delete the default index.html file first.)
Remember that file names are case sensitive. Your home page needs to be named "index.html." If it is named "Index.html" or "INDEX.html," for example, it will not be displayed when you visit your web address. Also, be sure your file includes the extension .html. If your file name ends with .htm, you may need to resave it as an .html file.