If you have forgotten your password, click "Forgot your password” on the log-in page. The link to this page is located next to the Log In button on your account log-in page.

On the Forgot Password page, you will need to enter your username to initiate the reset password process. Information on resetting your password will be sent to your account’s primary email address.

If you cannot recall your username, you can email your inquiry to feedback-ysm@yahoo-inc.com.

Please include the following information in your email so we may better assist you:

• Your first and last name
• The account ID
• The primary email address associated with the contact on the account

If you have questions, please call us at 866-YAHOO-SM (866-924-6676).