Pre-Signup FAQs

• What exactly is changing on March 11, 2010? What are my options?
• Why is Yahoo! partnering with PriceGrabber? Why is Product Submit being discontinued?
• I already have an account with PriceGrabber. Do I still need to sign up for a new account?
• Do I have to signup again?
• How do I keep my products on Yahoo! Shopping?
• Will my CPC Rates Change?
• Do I have to pay a setup fee to sign up with PriceGrabber?
• What if I carry products in all or most categories? Will I have to pay a setup fee to PriceGrabber if I sign up after March 11, 2010?

Account Management

• Will my Yahoo! Product Submit account information be transferred to PriceGrabber?
• How long will my Yahoo! Shopping reporting data be available in the Yahoo! Product Submit interface?
• Can I use my Yahoo! Product Submit feed to provide my listings to PriceGrabber?
• Does my PriceGrabber account need to be reviewed each time a feed is uploaded?
• My PriceGrabber account was activated today but I can’t find my products on the website. What is wrong?
• I uploaded my PriceGrabber feed recently, but I am still receiving “your application is being reviewed” and it has been longer than 3 to 5 working days. What am I doing wrong?
• How can I optimize my PriceGrabber campaign? What can I do to insure that it is successful?
• I am having trouble logging in to my new PriceGrabber merchant account. What is the problem?

Submit Your Feed

• What are Tech, Non-Tech and Entertainment categories?
• What are the required fields for a PriceGrabber feed? What is the required file format?
• Is there a sample PriceGrabber feed file I can download?
• Will I be able to continue using the FTP location I currently use to upload my feed to Product Submit?
• I am a Yahoo! Store merchant. Do I need to submit a feed? Can I provide my objinfo.xml or catalog.xml?
• What can I do to improve my category mapping?
• I need someone to walk me through the feed upload process. How can I reach a PriceGrabber representative?
• What about my merchant rating on Yahoo! Shopping? Will it be transferred to PriceGrabber?

Billing and Payment

• I have an account balance in my Yahoo! Product Submit account. How and when will I be refunded?
• Why won’t the PriceGrabber system take my credit card?

Contact Information

• How do I contact Customer Care at PriceGrabber?
• How do I contact Customer Care at Yahoo!?