Yahoo! Marketing Communication Help Form

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* All fields required unless otherwise noted.

To ensure a response, please do not use this form to report abuse or to ask for general help with any Yahoo! service. For that kind of help, visit Yahoo! Help Central.

This form is intended for you to ask questions, give suggestions or provide other feedback related to Yahoo! Marketing Communications. Please also use this form to report email that you believe may have been sent to you by Yahoo! in error or that you believe you are unsubscribed from receiving.

1. What is your name and Yahoo! ID?

Name:

* Yahoo! ID:

2. What is your email address?

* Email Address:

* Confirm email address:

3. Do you have more than one question?

If yes, check here:

4. What are you writing about?

* Subject:

5. Please enter the Reference ID.

If you are writing about an email you received, please 'copy' the reference ID found at the bottom of the email you received and then 'paste' it into this form field.

Reference ID:

Example: SBS-1079754

6. Please enter the header information.

If you are reporting an email that was sent to you by Yahoo! and that you believe was sent in error, please copy and paste full headers for the email you received. Email programs usually only display an abbreviated version of the headers. Click here to open a new browser window for more information about how to get full headers. Without full headers, we will be unable to assist you.

Full Header:

7. When did you first unsubscribe?

Please tell us when you unsubscribed from receiving this category of Yahoo! marketing communication. If you recently unsubscribed, please note that it may take up to 10 business days to process your request. The email you received may have been processed and ready to mail when you updated your preferences.

Unsubscribed Date:

8. Enter additional information here:

9. Send the form to us.

Yahoo!, and survey partners working on behalf of Yahoo!, may contact me to participate in customer satisfaction surveys.

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