If you don't cancel your reservation within the allotted cancellation period, the hotel might charge your credit card a penalty fee. Rules vary for individual hotels and the type of reservation made. Most hotels (and all GoodBuy hotel rates) have penalties if you don't cancel your reservation before the day of arrival. In many cases the penalty is dependant on the number of days prior to your scheduled arrival you cancel your reservation.

In some cases hotel reservations are non-refundable.

Be sure to review the cancellation policy carefully by clicking "Policy" on the "Select a Room" page during the booking process. If you have questions about the cancellation policy for your particular hotel reservation, please contact our Customer Care Center for assistance.

Related Questions

Can I speak with a travel representative about my reservations?