The Appeals process for removal from the Yahoo! Anti-Spy Pest Definition database begins when you submit the proper information to CA through the review request form.

Please note: The following must be true for the Appeals process to proceed:

• You represent the author or company that created the original application. We do not take requests from third parties
• You have reviewed the Scorecard against your application
• You have submitted the proper information (anything less could delay the process)

When the information is received, you'll be contacted by CA (not Yahoo!) to review the information they've gathered on the application in question. If the end result of the appeal finds that the application should be removed from the Pest database, a new data file will be generated and made available to all application users.

The entire process described above takes approximately three weeks.