If you're running pop-up blocking software, you may not be able to use Yahoo! Video properly. These applications include the Google Toolbar, Panicware, and new versions of Netscape and AOL. Here are a few ways to work around this software:

• Make sure your pop-up blocker is set to medium. If the pop-up blocker is set on high, it will block the Yahoo! Video player window from appearing.
• Hold down the "Shift" or "Ctrl" key on your keyboard to temporarily disable the pop-up blocker.
• Uninstall the pop-up blocker software from your computer.

You may be getting blocked from Internet Explorer.

• In your browser, click on "Tools."
• Click "Internet Options."
• Click "Privacy."
• Click "Settings."
• Where it says "Address of Web site to allow:" enter “*.yahoo.com”.

This should prevent you from being blocked.

If you're still having problems, please contact the company that you purchased or downloaded the pop-up blocker software from and let them know you'd like to view content on Yahoo! but their software isn't allowing you to. Their customer service should assist you.

If you still have problems, please write to Yahoo! Customer Care, and we'll be happy to help.