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What if my domain is pending?

If you just signed up for your plan, your domain may still be pending. Pending means that your domain is not yet active across the Internet (if you are registering a new domain name) or that changes to your name server settings have not yet taken effect (if you are using a domain name you registered elsewhere). The pending state occurs for all domain registrations and changes. Learn more.

While your domain is pending, you will not be able to use our tools to publish your blog at your domain. However, we have provided a temporary web address that will allow you to set up and preview your blog while you're waiting. You'll find the temporary web address of your site on the Home tab of your Web Hosting Control Panel. If you install a blog in a subdirectory of your site, your temporary web address will look something like this: http://p.hostingprod.com/@widgetdesigns.com/blog.

If you activate your blog while your domain is pending, we'll display the temporary web address when activation is complete. We'll also redirect the management links in your Blog Manager to your temporary blog address so you can begin setting up your blog. As soon as your domain is active, we'll change these links so they no longer reference your temporary address; you'll also be able to publish, manage, and view your blog at your own domain.

Note: If you are using a domain you registered prior to signing up for your plan, and your domain is still pending after 72 hours, you may need to check with your registrar to make sure you are using the correct DNS information. Learn more.

Important: When your domain becomes active, you'll need to refresh the database that stores your blog information (including your domain name and permalinks) by rebuilding your blog. Rebuilding will ensure that your blog control panel and published blog reference your active domain name, rather than the temporary blog address we set up for you when your domain was pending.

You'll find that you need to rebuild your blog occasionally, such as when you change certain blog settings. To rebuild your blog anytime:

  1. Sign in to your Web Hosting Control Panel.
  2. Visit the Manage tab.
  3. In the first module, click the "Blog Manager" link.
  4. On the following page, locate the module that corresponds with the blog you'd like to rebuild.
  5. Click the "Visit blog control panel" link to access your blog control panel. You'll be asked to sign in if you haven't already.
  6. Select the title of the blog you want to rebuild.
  7. Click the "Rebuild Site" link, located at the bottom of the navigation bar on the left side of the page. A rebuild pop-up window will open.
  8. Choose "Rebuild All Files" from the pull-down menu provided, then click "Rebuild" to begin the rebuilding process.

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