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Why do I get a warning that I don't have an index.html file?

By default, the page you'll see when you visit your web address is "index.html." If you don't have an index.html file, our servers will look for a file called "index.htm." If your web site does not contain either of these files, you will get a warning, and your web site visitors will see an error if they try to visit your web address.

When you signed up for your plan, we created an index.html file for you. Your visitors see this default "Under Construction" page when they go to your domain until you replace it. This file can be replaced with a page you create using one of our site building tools, such as SiteBuilder, or your own site building software. (Learn how to get started building your web site.) If you delete your index.html file and do not replace it with another home page, you will see an error when you visit your web address.

If you have not created a home page, you can build one anytime using one of our site building tools or your own software. Learn more.

If you've already created a home page but are not seeing this page at your web address, you may need to rename your page (for example, if you named your home page "home.html," you should change its name to "index.html"). With a third-party tool such as Microsoft FrontPage, you can use your own software to rename the file, then reupload your file. If you used another tool to create your page, you can rename your page using File Manager:

  1. Open your File Manager by clicking the "File Manager" link on the Create & Update, Manage, or Index tabs of your Web Hosting Control Panel.
  2. Check the box next to the file you want to rename.
  3. Click the "Rename" button.
  4. Enter the new name for your file ("index.html").
  5. Click the "Rename" button to save your change.

Remember that file names are case sensitive. Your home page needs to be named "index.html"; "Index.html" or "INDEX.html," for example, will not be displayed when you visit your web address.

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