Search Help:  
 
Enter keywords to search help.

My Progress bar always hangs. Why?

If you're using Internet Explorer 6.0 and your Progress bar always hangs, you'll need to make sure your ActiveX controls are enabled. Here's how:

  1. In your browser's "Tools" menu, click "Internet Options."
  2. Click the "Security" tab.
  3. Click the "Custom Level" button.
  4. Scroll down until you find the section called "Scripting."
  5. In the "ActiveX controls and plug-ins" section, click the "Enable" button under "Script ActiveX controls marked safe for scripting."
  6. Click "OK," then "OK" again.

The Progress area should update now.

Was this article helpful?

Yes   No
Click to contact Customer Care for further assistance.