General Billing

• How can I contact Yahoo! Customer Care?
• Which credit cards does Yahoo! accept?
• How does my Web Hosting bill work?
• How do I know when my billing period begins and ends?
• Can I change the dates of my billing period?
• Where can I check my billing information?
• Why is my domain pending?
• I signed up for my plan more than 72 hours ago. Why is my domain still pending?
• How can I change my plan?
• How will upgrading or downgrading my plan affect my billing charges?
• I use Personal Address with my Web Hosting Starter plan. How can I start using Business Mail?
• Can I sign up for more than one plan?
• How do I renew my plan?
• How do I cancel my Web Hosting plan?
• If I cancel my plan, can I get a refund?
• How can I use another domain name with my current web site?
• I received a domain renewal bill or solicitation from another company. Is this legitimate?
• What is the Business Control Panel?
• What is Yahoo! Wallet?
• What is the purpose of "My Contact Info"?
• What are my terms of service?

Updating Your Account

• How do I update my billing information?
• What happens if my account is overdue?
• What does the red flag on the "Manage My Services" button mean?
• How will I know if my account is overdue?
• What happens when my account is suspended for late payment?
• How long does it take for updates to my billing information to take effect?
• I updated my credit card information. Why am I still seeing the warning that my account is overdue or suspended?

Web Hosting Extras

• Can I add disk space, data transfer, or email addresses to my plan?
• How do I get unlimited disk space and data transfer?
• What does "unlimited" really mean?
• What happened to the extra storage or data transfer I already purchased?
• Why was I charged for extra disk space I did not use?
• How do I cancel extra disk space, data transfer, or email addresses?
• I added 500MB of extra space on the fifth of this month and canceled it two days later. Why was I billed at the end of the month for the additional 500MB?