The following table outlines the error messages that can appear when using Store Tags. Please follow the steps outlined to correct the error.
| Error Message Displayed to End Customer | Description | What triggered the error? | How to resolve the error |
| Error: Data not available (100) | Internal Error | Please contact Merchant Solutions customer support and provide URL of page, exact error code, and any additional details. | |
| Error: Data not available (101) | This account is not recognized. | Yahoo! does not recognize this account. | Upgrade this account to Yahoo! Merchant Solutions. |
| Error: Data not available (103) | The specified item ID cannot be found. | An incorrect item ID was specified. The catalog has not been published. |
Correct the item ID. Publish the catalog. |
| Error: Data not available (104) | The specified field cannot be found. | An incorrect field was specified. The catalog has not been published. |
Use the correct field. Publish the catalog. |
| Error: Data not available (105) | The specified format is not a recognized format. | A format other than "text" or "html" was specified. | Do not specify the format so the default "text" format is used. Visit the Syntax Guide for more information. |
| Error: System Unavailable (000) | Internal error. | There is a connection problem. Yahoo! servers are temporarily unable to establish communication. | Please contact Merchant Solutions customer support and provide URL of page, exact error code, and any additional details. |
| Error: System Unavailable (001) | No access to the store. | There's a problem with the code. | Please contact Merchant Solutions customer support and provide URL of page, exact error code, and any additional details. |
| Error: System Unavailable (002) | Internal error. | There's a problem with the code. | Please contact Merchant Solutions customer support and provide URL of page, exact error code, and any additional details. |
| Error: System Unavailable (003) | There's a connection problem. Data is temporarily not available. | There is a connection problem between Yahoo! Web Hosting and Yahoo! Store. | Please contact Merchant Solutions customer support and provide URL of page, exact error code, and any additional details. |
| Error: System Unavailable (004) | Internal error. The domain name is not a recognized domain name. | The domain name is not recognized as a domain associated with a Yahoo! Merchant Solutions account. | Please confirm that this domain is associated with a Yahoo! Merchant Solutions account. If it is, please contact customer care for further investigation. |
| Error: System Unavailable (005) | Internal error. | There's a problem with the code. | Please contact Merchant Solutions customer support and provide URL of page, exact error code, and any additional details. |
See Also