General Topics

• Risk Tools Changes--March 9th, 2005
• Risk Tools Overview
• Setting AVS Rules
• Setting CVV Rules
• Enabling and Disabling Risk Tools on Checkout
• Making CVV a Required Field for Checkout
• Setting a Minimum Order Amount for AVS and CVV Rules
• AVS Codes
• Viewing and Sorting Risk Statistics
• Pending Review Status
• Using Risk Tools when Selling Downloadable Goods
• What will my customer and I see with Risk Tools enabled?
• How Discover® Card Handles CVV Information

IP Blocking

• IP Blocking Overview
• Blocking an Individual IP Address
• Blocking a Range of IP Addresses
• Removing an IP Address from the Block List
• What is an IP address?
• What is CIDR?
• What will a customer coming from a blocked IP address see?
• How do I lookup information for an IP address?
• What are the signs of a suspect order?
• Is there a limit to the number of entries in the IP Block List?
• How can blocking dynamic IP addresses prevent legitimate orders?

Troubleshooting

• Why can't I enable Risk Tools?
• Will Risk Tools affect exporting orders?
• Can IP Addresses be falsified or spoofed?