• What's changing?
• Why is this change being made?
• What do I need to do?
• What if my store is affected and I can't make changes by October 9?
• Where can I get more help?

Q: What's changing?

Beginning October 9, 2012, order export formats will no longer contain full credit card numbers or expiration dates. As of this date, all order export formats in Order Manager will show only the last four digits of credit card numbers. Notice of this change was emailed to Yahoo! Merchant Solutions and Yahoo! store owners on October 1, 2012.

Please note:

• This change does not affect the functionality of the real-time order posts. If you have configured and are using real-time order posts, no action is required.

• This change does not affect merchants processing credit cards directly in Order Manager via a FDMS compatible merchant account or PayPal. All Order Manager payment processing actions (e.g., sale, authorization, charge, refunds) will continue to be available to you as usual.

Q: Why is this change being made?

This change is being made to greater protect your customers' credit card information.

Q: What do I need to do?

If you are currently using credit card information from any Order Manager order export format to process orders offline or perform other payment processing actions, we recommend the following:

For Yahoo! Store, Yahoo! Merchant Solutions Standard or Yahoo! Merchant Solutions Professional accounts, configure real-time order posts for your store or utilize PGP encryption to have orders delivered by email.

For Yahoo! Merchant Solutions Starter accounts, utilize PGP encryption to have orders delivered by email.

Q: What if my store is affected and I can't make changes by October 9?

If your store is impacted by this change and you are unable to complete updates to how you perform affected payment processing actions before October 9, a short extension period to make updates can be requested. Please contact us if you require this short extension period.

Q: Where can I get more help?

• Get help with configuring real-time order posts
• Get help with using PGP encryption to have orders delivered by email
• Other order processing help