Search Help:  
 
Enter keywords to search help.

Why are suggestions missing for some products?

Auto-suggest recommends related items for a Selected Item based upon a store's sales and navigation history. On cart pages, sales history is used to generate related item recommendations first, followed by navigation (product view) history if little or no sales history is available for the Selected Item. On product pages, navigation history is used to create recommendations, followed by sales history.

If a Selected Item does not have an available sales or navigation history, auto-suggest recommendations cannot be made for the item.

Note: Cross-Sell Manager is available only with Merchant Solutions Standard, Professional, and Yahoo! Store packages. The product detail page and auto-suggest Cross-Sell features are only available for stores using Checkout Manager.

See Also


Was this article helpful?

Yes   No
Click to contact Customer Care for further assistance.