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I currently use families, why should I upgrade?

The Cross-Sell feature available to Merchant Solutions customers is more powerful than our older families-based cross-sell. It has been developed around the types of merchandising tasks that are most effective in driving additional purchases and larger orders from your shoppers. It offers:

  • Improved merchandising. The new cross-sell feature creates an attractive and visually compelling merchandising area on the shopping cart page. Shoppers may have previously missed the single text link for your cross-sell product, but now they will now see a product image, description, as well as a regular price and special discounted price (if applicable). In addition, they can click to view more product detail or add the product directly to their cart in a single click.
  • Directional cross-sell definitions. You can define the direction of a cross-sell promotion. So you can show shoppers the batteries that go with the flashlight they purchase, without showing battery purchasers the flashlight that may be irrelevant to their battery purchase.
  • Discounts. By defining discounts on cross-sell items that only apply at the time of purchase, you can give shoppers an added incentive to buy immediately.

Note: Cross-Sell Manager is available only with Merchant Solutions Standard, Professional, and Yahoo! Store packages. The product detail page and auto-suggest Cross-Sell features are only available for stores using Checkout Manager.

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