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Getting a copy of the orders placed in my store

Store Manager provides a section where you can specify email addresses where you wish to be notified of placed orders, as well as how often you wish to be notified.

For step-by-step instructions, please see our Emailing Orders help page.

For security reasons, credit card numbers are not included in email copies of your orders, unless you choose set up an encryption key for order emails. If you have PGP encryption key software, you can generate a public encryption key and include that key in your store. A 30-day trial version of PGP Desktop is available for download from PGP for free.

When an encryption key is loaded into your store, your order emails will include credit card information and will be encrypted using that key before they are sent. You will then need to use your PGP software with your email program to decrypt those order emails before you will be able to read them.

To generate an encryption key:
  1. Download and install PGP encryption software.
  2. During installation, you will be guided through creating an encryption key, which requires entering your name, company name, email address, and choosing a passphrase.
  3. Allow the program to upload your encryption key to the Global Directory server.
  4. In the PGP Desktop program, view your PGP keys and select the keypair you've created.
  5. From the "Edit" menu at the top of the screen, select "Copy." (You can also use the Ctrl + C command on your keyboard.)
  6. Open a text editor (e.g. Notepad) and create a new file. Paste your copied key into this file.
Once you've generated an encryption key:
  1. In Store Manager, click the "Email" link in the Order Settings column.
  2. Locate the "Email to:" field, in the "Automatic Order Processing" section of the Order System Settings page.
  3. Click the "Encryption Settings" button, located below the "Email to:" field (Figure 1).

    Figure 1. Encryption Settings button
    Figure 1. Encryption Settings button.

  4. Copy and paste the encryption key into the "Encryption Keys" field, then click the "Update" button.
  5. Publish your Order Settings.

Consult the help files for your PGP software for further assistance with setting up a public encryption key. You will also need to consult the manual for your PGP software for assistance with decrypting mail that has been encrypted using your encryption key.

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