Search Help:  
 
Enter keywords to search help.
Yahoo! Small Business > Yahoo! Small Business Help > Merchant Solutions > Store Manager Help > Order Settings

Enabling Customer Ratings for Your Store

Note: The following help document applies only to merchants who signed up before 04/12/06, who are still using an older version of checkout and have not yet moved to Checkout Manager. The older checkout flows (version 1 and 2) are only available to merchants who signed up before this date. If you signed up after this date, then you only have access to Checkout Manager. Learn more.

Customer Ratings allow you to see how customers to your store are rating their shopping experience. When a customer submits the rating form for your store their ratings information appears as a bar graph in the Customer Ratings section of your Store Manager.

The stores that get the highest ratings will get award symbols next to their names, to show that customers have voted them the best. These ratings are displayed in Yahoo! Shopping.

To enable Customer Ratings:

  1. From the Store Manager, click the "Order Form" link under the Order Settings column.
  2. Select "Yes" in the Customer Ratings section to activate this feature.
  3. Click "Done".
  4. Click the "Publish Order Settings" link to make the change live.

You can specify the email address where you wish to receive a copy of customer comments in the "Comments-to" field.

Note: The following instructions apply only to merchants using v2 checkout (also known as the new checkout) managed in the Order Form section of the Store Manager. If you use Checkout Manager to create custom checkout pages, please follow the instructions for enabling customer ratings in Checkout Manager.

Learn more about Customer Ratings.

See Also
Email this page   Print this page  

Was this article helpful?

Yes   No
Click to contact Customer Care for further assistance.

Top 5 Questions

Related Links