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Why am I seeing the error message "Too many pending requests"?

At times, if you have multiple people trying to administer your store (or one person running multiple requests with long run times) you may see an error message: "Too many pending requests". A request happens each time you click a link or button to ask for information from the server. While most requests are handled quickly, others (for large stores) require the server to search through thousands of records to fulfill a request. Yahoo! Store limits the maximum number of connections per store to six in order to allow all stores access to the servers.

You may encounter the "too many pending requests" message if you or others administering your store submit multiple requests simultaneously. If you submit multiple requests that take time to process, then you have a greater chance of seeing this message. Requests that can take processing time include:

  • Summarizing orders
  • Generating large export files

For larger stores (those with thousands of items):

  • Running reports related to orders
  • Viewing statistics related to orders
  • Using the database inventory feature
  • Creating cross-sell entries
  • Creating coupons for specific items

Larger stores are affected more due to the number of items stored which must be read to build lists or propagate certain fields.


To avoid this problem, do the following:

  • Do not have multiple people exporting orders simultaneously.
  • Always wait for each process to finish.
  • Do not resubmit your request by refreshing your browser unless your browser times out (stops).
  • Avoid running reports or viewing statistics at times when you have multiple requests being submitted.

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