Checkout Manager offers several default display options for the "Other" Billing Address section in your checkout pages. You can choose to collapse (hide) the billing address section unless a buyer manually selects "Other" to enter a billing address; or, you can choose to always display the other billing address fields.

When you choose to always display the billing address fields, you can also choose between having "Same As Shipping Address" selected by default, which will disable (gray out) these fields unless "Other" is selected buy the buyer, or having "Other" selected by default, which will display editable billing address fields.

By default your Billing section uses the Shipping Address information for the Billing Address. This setting works for many stores and thus hiding the fields not likely to be used helps reduce the visual complexity of your checkout pages. Stores where hiding the Other Billing section may not be recommended include gift sites, or any site where a large percentage of orders are delivered to an address other than the Shipping address.

To choose between collapsing or displaying the billing address fields:

1. In Checkout & Registration Manager, click the "Advanced Settings" link.
2. On the Advanced Settings page, locate the Special Handling section.
3. For the "Collapse 'Other' Billing Address Section" option, choose either "Collapse unless selected," or "Always show."
4. Click the "Save" or "Save & Preview" button.
5. Publish your Order Settings.

To choose how to display the billing address fields:

1. In Checkout & Registration Manager, click the "Advanced Settings" link.
2. On the Advanced Settings page, locate the Special Handling section.
3. For the "Billing Address Section" option, choose either "'Same As Shipping Address' selected by default," or "'Other' selected by default."
4. Click the "Save" or "Save & Preview" button.
5. Publish your Order Settings.

See Also

• Collapsing Sections with No Input Errors