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My checkout regions are not appearing. What's wrong?

If you have entered HTML in the top (header) left (side bar) or footer navigation regions on the Checkout Wrapper tab of the Global Settings module, then you will need to ensure the top and left fields are displayed for each page on which you wish them to appear. By default, the top and left regions are not displayed; the footer region is always displayed and can not be hidden on any page. If you have chosen to display the top or left regions, and you have recently switched your checkout flow settings, you will need to elect to display these fields on your revised pages.

To show checkout regions on a specific page:

  1. From the Checkout Manager main page, select the "Page Configuration" link.
  2. Click the tab for the page on which you wish to show a specific checkout region.
  3. Select the option to "display in checkout page" for the top or left checkout region.
  4. Click "Save" when finished or "Preview" to save and view your changes.
  5. Return to the Store Manager and publish your order settings.

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