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Creating the required Info page

Yahoo! Store requires merchants to have an Info page as part of their site. The purpose of this required page is to display your Store's contact information and policies for shipping and refunds and other business practices. Having clearly outlined policies not only can protect your business interests as a merchant, but customers will be assured that they are doing business with a reputable company that clearly outlines their policies and practices for doing business. To get an idea of the information typically found on such a page you can

To add an Info page in Store Editor:

  1. Sign in to your Store Editor.
  2. Go to your front page and click [Edit].
  3. Find the Buttons field and click the [Change] button.
  4. Enter a number in the "Info" field. This number represents the position of the "Info" button on your front page.
  5. Click [Update] from the "Buttons" page.
  6. Click [Update] again in the "Edit" page. (The Editor returns to the Home page.)

The "Info" button now appears in your site navigation buttons. You can now access and edit the page to include the necessary information.

If you are using the Web Hosting portion of your Merchant Solutions account to build pages in Yahoo! SiteBuilder, Macromedia Dreamweaver or another HTML Editor, you will need to build the page using the tool of your choice, upload the file to your Web Hosting account and link to the page throughout your site.

Your Info page should contain contact information and everything about your store and its policies that a customer would want to know before doing business with you. Keep in mind that you need to provide physical address, phone number, hours of operation, email addresses, shipping, and return policy information on the Info page before your store can open for business.

To edit the Info page:

  1. Click the "Info" button in your navigation buttons to access the page. (The new Info page loads.)
  2. Click [Edit] in the Editor toolbar. (The Edit page loads.)
  3. Enter information into the desired fields:
    • Greeting: Add introductory content here that explains the purpose of the page. You can add multiple paragraphs.
    • Address-Phone: Enter your mailing address and phone/fax numbers (as well as the days and times that you receive calls if applicable).
    • Image: Click [Upload] to add an image such as a company logo or other iamge you wish to appear.
    • Info: Enter your Shipping and Return policy information as well as any other business policies or practices of which you wish to inform customers.

Tip: The email address associated with your account appears by default on the page. You can choose to override this variable to display a different email address by which you wish customers to contact you (for example customer_service@my_store.com or info@mystore.com). Click [Override Variable], and select Email from the drop-down list and click [Done]. Then add the email address you wish to use to the "Email' field appearing under Custom Properties.

  1. Click [Update] when you are finished editing the page.
  2. Click the "Home" button to return to your home page.
  3. Click [Publish] in the Editor toolbar when you are ready to publish these changes to your site.

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