(Note: If your transfer steps required you to enter a registry key instead of an authorization code, this step does not apply to you.)
After you initiate the transfer process, you'll need to watch out for an important email from our domain registration partner, Melbourne IT.
You'll need to respond to this email to complete authorization of your domain transfer. Without your reply, we can't complete your transfer.
We'll send the authorization email within 24 hours, and you must reply within 5 days to complete the transfer. After 5 days, your transfer request will expire, and you'll need to start the process again.
Don't see the email? Be sure to check your bulk and spam folders, and double-check the administrative or registrant email addresses listed in your domain records (WHOIS). (Your registrar can help you find this information, or you can check it yourself in the public database.) If you can't receive mail at those addresses, please contact your registrar to correct that information, then start the process again.