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Can I get my plan back?

When you cancel your plan, you'll lose access to your control panels and other features as well as your web site files and emails. What if you change your mind?

AT&T Yahoo! customers:
You can no longer reactivate a canceled plan using the steps below. For help recovering your domain, please contact customer care.

Domains and Business Email
Closed Domains and Business Email accounts may not be reactivated; however, for 30 days after your account is closed, you can easily activate a new account by signing up for a new Domains or Business Email plan using the Yahoo! ID and domain name associated with your original plan.

Please note that we cannot recover emails or other data previously associated with your account, including your starter web page and any custom domain settings.

Web Hosting and Merchant Solutions
For 30 days after your Web Hosting account is closed, and 90 days after your Merchant Solutions plan is closed, you will be able to reactivate your account by signing up for a new Web Hosting or Merchant Solutions plan using the Yahoo! ID and domain name associated with your original plan.

If you reactivate your account during these times, you will regain access to your control panels and other features and begin a new billing cycle, with a new billing date. Please note, however, that we cannot recover any email messages previously stored in your account, and your web site and store files may no longer be available.

To reactivate your service:

  1. Go to Yahoo! Small Business and select the product you wish you order. (Be sure to sign in with the Yahoo! ID you used to sign up for your original plan.)
  2. Choose the option to use a domain you already own.
  3. Enter the domain name you used with your original service. You'll be asked to confirm that this is the domain name you want to use with your new service.
  4. Complete the ordering process to sign up for and activate your service.

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