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What are filters, and how can I set them up?

Filters automatically sort your incoming messages into folders that you create using the Yahoo! interface. (To learn how to create filters using your POP mail client, please refer to your client's help files.) They work according to rules that you set up — for example, you could create a filter that automatically delivers messages from your family members to a personal folder called "Family". Filters can save you time, since you don't need to read through each message to decide where it goes.

Business Email owners may create up to 200 filters.

Create a Filter

  1. Sign in to your Business Email account at http://mail.yourdomain.com/

    Note: Be sure to replace "yourdomain.com" with your domain name. You'll be prompted to enter your Yahoo! ID and password if you haven't already.

  2. You should automatically be taken to your Business Mail account. If you are not:

    • Locate the welcome message in the upper-left corner of the screen, e.g. "Hi, John", and click the name or the arrow to the right of the welcome message.

      Business Email Welcome Message
      Business Email Welcome Message.

    • Select your Business Mail account from the list of available addresses.

      Business Email Welcome Message Pull-Down
      Business Email Welcome Message Pull-Down.

      If you're using the original version of Business Email, Classic interface, your available email accounts are listed on the left side of the screen. Select your Business Email account from this list.

  3. Click the "Options" link in the upper-left corner of the page (if you're using the original version of Business Email "Options" is located in the upper-right corner of the page).

    Business Email Link
    Business Email Options Link.

  4. Select "Mail Options" in the pull-down menu.

    Business Email Options Pull-Down
    Business Email Options Pull-Down.

  5. Click the "Filters" link located in the left column.

    Business Email Filters Link
    Business Email Filters Link.

  6. Click the Add button.

    Business Email Filters Add Button
    Business Email Filters Add Button.

  7. Enter a name for the new filter in the Filter Name field.

    Business Email Filter Settings
    Business Email Filter Settings.

  8. Choose the field you want to match in the incoming message: sender:, recipient:, subject:, or body.

  9. Choose the criterion by which you want a match to be made, such as contains, does not contain, begins with or ends with.

  10. Now enter the text that you want to compare in at least one of the fields above, such as @rocketmail.com, Love, InfoBeat. When a new email message arrives, the filter will check to see if this text appears in the field you specify; if it does, the filter will transfer the message to the destination folder you select.

  11. Choose the destination folder to which you would like the message delivered if there is a match. For example: Personal or News.

  12. When you're done, either navigate away from the Signature page or close the Options tab and your changes will be saved.

Note: If you have more than one filter, you'll see "up" and "down" arrows above the list of filters on the Filters page; you can use these buttons to reorder your filters whenever you'd like. Filter order is important: Filter 1 will be the first filter applied to an incoming message, Filter 2 will be the next, and so on, until a match is made or all filters have been applied. If no filters match an incoming message, it will be delivered to your inbox.

Editing or Deleting a Filter

On the Filters page, click on the name of the filter you would like to edit or delete. The filter rules will appear to the right and can be edited. If you edit your filter, be sure to either navigate away from the Filters page or close the "Options" tab to save the changes.

To delete a filter, select the filter by clicking on the filter name in the Filters list and then click the garbage can icon above the list.

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