To create a custom alias:

1. Visit the Email Control Panel, and click "Add Aliases."

   

2. Click the radio button next to the user who will manage this alias, then click the "Next" button.

   

   Tip: You can assign aliases only to users who have activated their email addresses. If a user has not activated the email address, the email address will be grayed out.

   

3. On the following page, you can create your own alias by typing in the first part of the email address, such as customerservice or troubleshooting, in the text field.

   

   Tip: To create more aliases, click the "Create more" link. You can create up to 10 custom aliases per session. (To create more, simply return to this task.)

   When you're ready, click "Next."

4. On the confirmation page, click "Finish."