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How do I check the messages in my external email account using Yahoo! Business Email?

Once you've set up Yahoo! Business Email to access a non-Yahoo! email account, it's easy to retrieve messages from the account. Here's how to check your external mail:

To check your Business Email:

  1. Sign in to your Business Email account at http://mail.yourdomain.com/

    Note: Be sure to replace "yourdomain.com" with your domain name. You'll be prompted to enter your Yahoo! ID and password if you haven't already.

  2. You should automatically be taken to your Business Mail account. If you are not:

    • Locate the welcome message in the upper-right corner of the screen, e.g. "Hi, Mary", and click the name or the image beside the welcome message.

      Business Email Welcome Message
      Business Email Welcome Message.

    • Select your Business Mail account from the list of available addresses.

      Welcome Menu: Address List
      Welcome Menu: Address List

      If you're using the original version of Business Email, Classic interface, your available email accounts are listed on the left side of the screen. Select your Business Email account from this list.

Your email from your non-Yahoo! email account will be in the inbox along with the email sent to your Yahoo! Small Business email address or in the folder specified when the external account was added.

Business Email External Mail Deliver email to: Pull-Down
Business Email External Mail "Deliver email to:" Pull-Down.

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