General Billing Questions

• How do you calculate my bill?
• How do I update my billing information?
• How will upgrading or downgrading my plan affect my billing charges?
• How do I find my billing date?
• How do I find my plan renewal date and amount?
• What is the purpose of "My Contact Information"?
• What is the Business Control Panel?
• I own an annual service, such as Custom Mailbox. When will I be billed again?
• How do I find the domain name for which I am being billed?
• How do I cancel my plan?
• Can I transfer my plan from one Yahoo! ID to another?
• Where can I check my billing information?
• How do I check my payment or invoice history?

Renewing and Reactivating Your Domain Name

• Will Yahoo! automatically renew my domain?
• I purchased a domain with another company, but I'm using it with a Yahoo! plan. Will Yahoo! renew my domain?
• Can I prepay renewal fees for my Yahoo! Domains plan?
• I let my plan lapse, and my domain registration expired. How can I get it back?
• I reactivated my domain name, but I still don't see my site. What's going on?
• I received a domain renewal bill or solicitation from another company. Is this legitimate?

Past Due Account Questions

• What happens if my account is overdue?
• What does the red flag on the "Manage My Services" button mean?
• How will I know if my account is overdue?
• How can I find the past due amount for my account?
• What happens when my account is suspended for late payment?
• How long does it take for updates to my billing information to take effect?
• I updated my credit card information. Why am I still seeing the warning that my account is overdue or suspended?
• My service was canceled. How can I reactivate it?