When your account is suspended, your domain will no longer be accessible. This affects your account in three ways:

• Visitors to your domain will see a standard "Page cannot be displayed" error.
• Mail sent to email addresses at your domain will be returned to the sender.
• You cannot upgrade or downgrade your service, or order new services.

You can still sign in to access your account and update your billing information with an updated billing address, expiration date, or credit card. If you fail to update your billing information within 15 days of suspension, your account will be closed, and you will not be able to reopen the account.

To update your payment information:

1. Go to the Service Summary page at https://billing.yahoo.com to view a list of your active services.
2. Next to the plan name you'd like to edit, click "Update Payment Method."
3. On the following page, you can update the payment information for this service in one of two ways:

   a) To edit the card you are currently using to pay for your service, click the "Edit" button, edit the card, and click "Continue."
   b) To switch to a different card, click the "Add a new payment method" link in the upper-right corner, select or add a different card, and click "Continue."

Once you have updated the payment information for your service, we'll try to authorize your credit card for the full amount of the past-due invoice. If your card is authorized, your account will become active within one hour, and you should no longer see the online alerts in your account. (The service status should show a green indicator and the word "Active.")

If you continue to see alerts after updating your billing information, please contact customer care. Note that if the information in the billing center is valid, you may need to contact your credit card issuer to correct the problem.

Note: If your account was suspended, it can take up to 24 hours for your DNS (domain name server) information to be updated and propagated across the Internet, during which time your domain will not be available and you will not be able to receive email. Learn more.