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How do I update a user's profile?

You can update a user's profile anytime from the Access Manager.

  1. Go to the Access Manager.
  2. Click the user's name to view his or her profile.
  3. To edit the user's name, expiration date, or email address, click the Edit link in the User Information section, then modify each field as needed.
  4. To modify the user's role, go to the Small Business Account Access section and click the Edit link next to the current role or, if you have a Merchant Solutions plan, click Add another role to give this user an additional role. (Learn more about adding roles.)
  5. Click Save to save your changes to the user's profile.

When you both enter an email address and choose a role for a user, we'll send that person an invitation to access your account. (If you skip the address or role, we'll hold the invitation until the user's profile is complete.)

If the user already had active access to your account, we'll instead send an email letting that person know about the changes.

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