Merchant ratings and reviews help users make more informed purchasing decisions and improve the Yahoo! Shopping experience. Merchant star ratings provide "at-a-glance" information about how other users have liked (or disliked) a merchant based on a 1 to 5 star scale. Merchant reviews are written by users and provide more details about their experience with a particular merchant.

Merchant ratings and reviews are written by third parties and are for informational purposes only. Yahoo! does not represent or warrant the accuracy, completeness or reliability of the information, and is not liable for any errors, omissions or delays in this information or for any losses, injuries, or damages arising from its display or use, including for any offers or transactions for products and services resulting from this information.

More information:

• What does a merchant rating look like?
• How is the “Average Merchant Rating” calculated?
• What does the number of ratings indicate?
• Is every merchant rated?
• What does the “Buyer Protection” icon mean?
• What does “Not Yet Rated” mean?
• What does it mean if a review is from a “post transaction survey?”
• How do I submit a merchant rating and review?
• Can I submit more than one review for a merchant?
• What are the guidelines for writing a review?
• Can I include links or other HTML in my review?
• Why isn’t my review showing up?
• How often are merchant ratings and reviews updated?
• How do I report an abusive, off-topic, or otherwise objectionable review that I think should be taken down?
• Can I edit or delete my review?