Search Help:  
 
Enter keywords to search help.

How will I know when my photos have been transferred?

You should expect to receive two emails. The first email will confirm that you’re moving to another service, and the second will confirm that the move is complete. In the time between those emails, your account will be waiting in the queue behind any other users that made their decision before you.

If for some reason you receive an email that the service was unable to move your photos, follow the instructions on how to proceed.

Was this article helpful?

Yes   No
Click to contact Customer Care for further assistance.