Clearing the cookies and cache is necessary to clear your browser's memory. The "cache" is the memory your browser uses to store images of the web pages that you visit. That way, when you visit those pages again, the images load more quickly.

If you use Microsoft Internet Explorer 6.x for Windows:

1. From the Tools menu, select "Internet Options."
2. In the Temporary Internet Files panel, click the "Delete Files" button.
3. Click the "Delete Cookies" button and click "OK" when prompted.
4. Click the ""Delete Files"" button and select "Delete all offline content".
5. Click "OK" when prompted.
6. In the bottom right-hand corner of the Internet Options page, Click the "Clear History" button, and choose "OK" when prompted.
7. Click "OK," then close your browser.
8. Relaunch your browser and return to Yahoo! Personals.

If you use Microsoft Internet Explorer 7.0 for Windows:

1. From the Tools menu, select "Internet Options."
2. Click "Delete" under "Browsing History"
3. Click the "Delete All" at the bottom, then click "OK."
4. Click "OK." at the bottom of the Internet Options window
5. Relaunch your browser and return to Yahoo! Personals.

If you use Mozilla Firefox 2 or 3:

1. At the top of the Firefox window, click on the Tools menu, and select "Clear Private Data."
2. The "Clear Private Data" window will open, allowing your to select which private data you want to clear.
3. Be sure that both "Cache" and "Cookies" have check marks next to them.
4. Click on "Clear Private Data Now" to clear the data.

Also, make sure that Yahoo! Personals has not been inadvertently added to your Firefox "Exceptions - Images" list. Click Tools > Options > Content. Check "Load images automatically." Next to this option, click the "Exceptions" button. Make sure Yahoo! Personals is not one of the sites listed under "Exceptions - Images".

Other Browsers:

If you are running a browser other than those listed above and would like more information on how to clear your browser's cache, please refer to your browser's help file.