Helpful Troubleshooting Steps

• What is the "Ask Help" search engine?
• How do I clear cookies and cache and why is this important?
• How do I update my system's browser?
• What is spyware and how does it affect my computer?
• I'm having problems adding a voice greeting. What are the minimum system requirements?
• What are the minimum system requirements for a Video Greeting?
• What are the computer requirements for playing a video greeting?
• I'm a Mac user. How do I update my system's browser?
• How do I download the latest version of Flash?
• How do I set cookies with a JavaScript error?
• Can I use the webcam feature behind a firewall or proxy?

Report Technical issues

• Report technical issues/contact us
• Personality and Love Style Test Help

Questions or Comments

• Questions, comments, or sugestions?