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I'm trying to sign in, and it won't accept my Yahoo! ID or password.

Try deleting your Yahoo! cookies and sign in again.

To delete your Yahoo! cookies:

  1. Make sure your browser is closed.
  2. Go to your Start window and select "Search" or "Find files or Folders."
  3. Type "Cookies" in the "Named" window in the Name & Location tab.
  4. Double-click the yellow folder that says "Cookies" to open it.
  5. You can either select all the cookies and press Delete, or you can look for the (yourname)@yahoo cookie and delete that.

If you continue to have problems logging into our services, visit our Sign-In and Registration Help area.

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